×

COPYRIGHT

Copyright © Quiske Oy. This site belongs to Quiske Oy and are intended solely for the use of its clients to obtain knowledge and information regarding Quiske products. Its contents shall not be used or distributed or otherwise communicated, disclosed or reproduced for any other purpose without the prior written consent of Quiske Oy.

TRADEMARKS

Quiske is registered trademark of Quiske Oy. The product, feature and content names are registered or unregistered trademarks of Quiske Oy. Any other product and company names are trademarks of their own respective owners.

Our primary trademark is “QUISKE”. Product names and slogans could also be registered. All trademarks, registered or unregistered, are owned by Quiske Oy. Ownership or registration by divisions, subsidiaries or third parties is strictly forbidden.

DOMAIN NAMES

Our official domain names are www.Quiske.fi and www.rowingperformance.com. We reserve the all rights to domain names containing the trademark “QUISKE”.

All Quiske.fi domains shall forward to Quiske.fi and all rowingperformance.com domains shall also forward to rowingperformance.com. Under no circumstances shall subsidiaries or third parties independently register versions of these domain names.

If any importer determines the local version or versions of the Quiske.fi or rowingperformance.com domain names are needed, and the version is accepted to be relevant by Quiske Oy, we will then register these versions.

Quiske distributors, dealers and importers could decide to host their own web sites to promote and retail Quiske products. Yet it is possible the domain names could not contain the name Quiske or other trademarks. Quiske could, on request, place Quiske.fi links to these sites and links will be place in the importer or dealer lists.

TERMS AND CONDITIONS

1. Acceptance
These Terms and conditions and the Privacy Policy (collectively “Terms”) regulate your use of the application or website where you accessed these Terms and use of the related services (collectively "Service") and the Terms constitute an agreement between you and Quiske Oy defining the rights and responsibilities of you and Quiske including its affiliates and suppliers (collectively “Quiske”) with respect to the Service. There could be additional conditions applicable to certain parts of the Service.

You are not permitted to use the service if you do not agree to the Terms.

2. Registration and Termination
You agree to provide truthful and complete information when registering for the Service and to keep that information updated. Providing deceptive information about your identity is banned.

When you register, you will have to create a username and password. You are personally responsible for any use of the Service with your username and password. You agree to take care to protect your username and password against misuse by 3rd parties and immediately notify Quiske about any misuse.

You may terminate your registration if you no longer wish to use the Service. After termination, you will no longer have access to the Service. Quiske may terminate your registration or restrict your access to certain parts of the Service if there is an indication that you have breached the Terms or with a prior notice if you have not signed into the Service with your username in the past six (6) months.

Except as set forth in Privacy Policy, Quiske shall not be responsible for any removal of the information or content you have submitted (“Material”) from the Service when your registration is terminated.

After the Material is removed from the Service by either you or Quiske, some traces of the Material may remain and copies of the Material may still reside within the Service.

3. Using the Service
You agree to:
Use the Service only for your private, non-commercial purposes;
Comply with applicable laws, the Terms and good manners;
Not submit unlawful, offensive, abusive, pornographic, harassing, libelous or other inappropriate Material;
Respect the privacy of others;
Obtain any consents, permission or licenses that may be required for you to have the legal right to submit any Material; and
Not distribute or post spam, files or technologies that may harm the Service, or the interest or property of the Service users.

Quiske may however has no obligation to:
Monitor or moderate any of the Material; and
Remove any Material from the Service and restrict access to any part of the Service at any time in its sole discretion.

4. Allegations of Copyright Infringement
You may notify Quiske of copyright infringement on the service by providing notice (a) by email with “Copyright Notification” in the subject line to info@Quiske.fi, (b) by a document titled “Copyright Notification” mailed to Quiske, or (c) via the online form, if available. Your notice must:

(1) Identify the original copyrighted work you claim is infringed;
(2) Identify the content on the service that you claim is infringing the copyrighted work. Please provide enough detail for Quiske to locate the allegedly infringing content on the Service;
(3) Provide your contact information, including your full name, mailing address, telephone number, and email address, if available;
(4) Provide a statement that you have a good faith belief that the use of the content in the manner complained of is not authorized by the copyright owner, its agent, or the law;
(5) Provide this statement: "I swear, under penalty of perjury, that the information in this notification and complaint is accurate and that I am the copyright owner, or am authorized to act on behalf of the copyright owner of an exclusive right that is infringed."; and
(6) Provide your signature.

5. Licenses
Quiske does not claim ownership in your Material. Your submission of material to the service does not transfer ownership rights in the Material to Quiske. However, by submitting Material to the Service you grant Quiske a worldwide non-exclusive, assignable, fully paid, royalty-free, perpetual and irrevocable license to use, copy, publicly perform, display, distribute and modify the Material, and to prepare derivative works thereof, or incorporate the Material into other works as well as sublicense the same.

Users of the Service are granted a non-exclusive, non-transferable, revocable license (revocable at the sole discretion of Quiske at any time) to access and use the Service strictly in accordance with the Terms. Any further intellectual property rights in any information or content in the Service are not granted.

6. Fees
Your use of the Service may be or may become subject to charges.

Any fees charged by Quiske will be announced separately in connection with the Service.

Use of the Service may involve transmission of data through your service provider’s network. Your network service provider may charge for such data transmission.

Quiske assumes no responsibility for the payment of any charges.

7. Availability
The Service may not be available in some countries and may be provided only in selected languages. The Service may be network dependent, contact your network service provider for more information.

Quiske reserves the right, in its sole discretion, to change, improve and correct the Service. The Service may not be available during maintenance breaks and other times.

Quiske may also decide to discontinue the Service or any part thereof in its sole discretion. In such case you will be provided a prior notification.

8. Dealings with Others
You may interact with other users on or through the Service. You agree that any such interactions do not involve Quiske and are solely between you and the other user(s).

9. Personal Data
The Privacy Policy and additional provisions in these Terms govern use of your personal data.

10. Limitation of Liability
The Service is provided on “AS IS” and “AS AVAILABLE” basis. Quiske does not warrant that the Service will be uninterrupted or error or virus-free. No warranty of any kind, either express or implied, including but not limited to warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability, information or content of the Service. You expressly agree and acknowledge that the use of the Service is at your sole risk and that you may be exposed to content from various sources.

Except for liability for death or personal injury caused by gross negligence or intentional misconduct, Quiske shall not be liable for any direct, indirect, incidental, punitive or consequential damages caused by the use or inability to use the Service.

11. Indemnification
You agree to defend, indemnify and hold harmless Quiske from and against any and all third party claims and all liabilities, assessments, losses, costs or damages resulting from or arising out of i) your breach of the Terms, ii) your infringement or violation of any intellectual property, other rights or privacy of a third party, iii) misuse of the Service by a third party where such misuse was made available by your failure to take reasonable measures to protect your username and password against misuse.

12. Miscellaneous
12.1 Choice of Law and Arbitration
Except where prohibited by applicable law or provided otherwise herein, the Terms shall be governed by the laws of Finland without regard to its conflict of law provisions.

If you are a US resident the following paragraph shall apply:

The Terms shall be governed by the laws of New York without regard to its conflicts of law provisions. Any dispute relating to these Terms or the Service shall be submitted to binding arbitration in Manhattan, New York within eighteen (18) months of the date the facts giving rise to the suit were known, or should have been known, by the complainant, except that Quiske may seek injunctive or other relief if you have violated or threatened to violate any intellectual property rights. All matters relating to arbitration shall be governed by the Federal Arbitration Act (9 U.S.C. §1 et. seq.). Arbitration shall be conducted by a single arbitrator under the then prevailing Wireless Arbitration Rules of the American Arbitration Association (“AAA”), Each party must submit any claim which would constitute a compulsory counterclaim in litigation or such claim shall be barred. No award of exemplary, special, consequential or punitive damages shall be permitted. The losing party, as determined by the arbitrator, shall pay the arbitration fees. The arbitrator's award shall be binding and may be entered as a judgment and enforceable in any court of competent jurisdiction. Arbitration shall be conducted on an individual, not class-wide basis, and no arbitration shall be joined with an arbitration involving any other person or entity.

12.2 Validity
The Terms shall neither exclude nor limit any of your mandatory rights in your country of residence. If a provision of the Terms is found to be invalid, the validity of the remaining provisions shall not be affected and the invalid provision shall be replaced with a valid provision that comes closest to the result and purpose of the Terms. If there is any conflict between these Terms and the Privacy Policy, the provisions of these Terms shall prevail. The provisions of the Terms that are intended to survive termination shall remain valid after any termination.

12.3 Changes in Terms
Quiske reserves the right to modify the Terms at any time without prior notice. If the Terms are changed in a material, adverse way, Quiske will provide a separate prior notice advising of such change.

You are responsible for regularly reviewing the Terms. Your continued use of the Service shall constitute your consent to any changes and modifications.

12.4 Links to Third Party Sites and Content
For your easy accessibility Quiske may include links to sites on the Internet that are owned or operated by third parties and that are not part of the Service. Upon following a link to such a third-party site, you shall review and agree to that site's rules of use before using such site.

You agree that Quiske has no control over the content of third-party sites and cannot assume any responsibility for services provided or material created or published by such sites. A link to a third-party site does not imply that Quiske endorses the site or the products or services referenced in the site.

In addition, users may create links within the Service to content that has not otherwise been submitted to the Service. You agree that Quiske is neither responsible for nor liable for any such links.

14. Intellectual Property
The Service and associated software are protected under international copyright laws and you are hereby notified that copyrights are claimed by Quiske. Subject to the Terms, Quiske retains all right, title and interest in the Service and in all Quiske's products, software and other properties provided to you or used by you through the service.

QUISKE IS COMMITTED TO PROTECTING YOUR PRIVACY

QUISKE is determined to protect your privacy and conform with the relevant data protection and privacy laws. We hope our Privacy Policy assists you in understanding the nature of the information that we collect in connection with our products. During our policy the term “personal data” refers to information relating to an identified or identifiable individual (i.e. a natural person). “Quiske” refers to Quiske Oy, including its affiliates and subsidiaries (also referred to as “we”, “us”, or “our” throughout this policy).

Data collection

Quiske collects personal data when you make a purchase, use our services, click on a sales promotion or generally interact with us. We strive to collect personal data with your consent. When you register for our services, make a purchase etc. we could request that you provide us with information such; as your name, email address, address, genre, day of birth, height, weight and any other relevant data that are used to authenticate users, contact you or to provide you with the products, services and data i.e. training information, stats etc.

Data sharing

Quiske will never release your personal data to third parties unless;

* We are obligated by law to reveal your personal data to certain authorities or third parties, we may also disclose and otherwise process your personal data in accordance with the law to defend Quiske’s interests e.g. in civil or criminal legal proceedings.
* Mergers and Acquisitions if we sell, buy, merge or restructure our businesses in certain countries, this may involve us disclosing personal data to prospective or actual purchasers and their advisers, or receiving personal data from sellers and their advisers.

Quiske contact details

Quiske Oy, Helsinki, Finland is the controller of your personal data.

  • User Guide

    How to use our Rowing Performance System

    5min Tutorial Video

    Check this to see how to attach the phone onto the boat and the sensor on the oar/ seat and what real time feedback screens are available while rowing

    Ready, set, measure!

    Attach the sensor to your oar and a phone to the boat

    Our product consists of a sensor as well as the Rowing Performance App which runs on Android.

    The sensor is carefully attached to the oar you want to measure and the Android phone is attached firmly to the boat. The phone displays the measurement results real time.

     

    If you want to measure both oars you need two sensors and two phones (one phone per sensor).

    Rowing Performance sensor sales box

    The Product Box

    The sensor and accessories

    The sensor comes in a metal box with the following items:

     

    1. Sensor safety strap

     

    2. Strap to attach the sensor cradle to the oar

     

    3. Sensor with cradle

     

    4. USB cable

     

    5. Dual lock tape

    First time use

    The sensor

    Carefully lift the sensor from its cradle by gently pulling from the end with the handlebar.

     

    Attach the safety strap to the sensor as shown.

    First time use

    The cradle and strap

    Slide the strap through the cradle slits and thread it through the buckle as shown.

    Olympic Boats: How to attach the sensor to the oar

    Level and straight

    Attach the charged sensor into the cradle and pull the strap (including the safety strap) onto the oar collar. The sensor handle with the safety strap should point in the direction of the rower.

    Use the cradle rails to position the cradle in the right way, it needs to be level and straight (there are different cradle sizes for different size oars).

    Finally pull the strap tight.

    Olympic Boats: Correct placement of the sensor

    The sensor is parallel with blade on the convex side

    The sensor and cradle should be placed next to the oar lock on the side closer to the rower and where the blade of the oar is convex.

    During drive the sensor is visible and facing towards the bow.

    During recovery the sensor is facing the water.

    Olympic Boats: OK

    The sensor is parallel with blade on the convex side

    The sensor center line is aligned with the oar.

    The sensor must lie flat parallel to the oar.

    Correct placement is essential for the measurement to work

    Olympic Boats: Not OK

    No tilting allowed

    The sensor cannot be tilted in any direction.

    Misalignment of the sensor reduces the quality of the measured data.

    Attaching the phone

    The phone should be easily viewable to enjoy the real time metrics

    We recommend using a water proof phone such as the Samsung xCover3 model pictured.

    The phone needs to be firmly attached to the boat and it mustn't move during rowing.

    If you use just one sensor you need only one phone.

    For two sensors (one of either oar) you need two phones.

    Attaching the phone using tape

    Make sure the phone is level

    The phone can be attached to any existing SpeedCoach mount by using a piece of dual lock tape on the mount and on the back of the phone.

    This is a very easy and reliable attachment method just make sure the phone is level with respect to the horizon. Back/front tilting in the bow-stern direction is allowed.

    Attaching the phone using a mount

    Make sure the phone is level

    The phone can also be attached using different types of phone mounts. There are many types of mounts but we recommend the pictured RAM phone mount .

    Make sure the phone is level with respect to the horizon. Back/front tilting in the bow-stern direction is allowed.

    Charging the sensor

    is easy

    Remove the cap from the sensor and plug a USB charger to the USB connector (Micro USB). You should allow 1-2hrs for full recharging. Unplug the charger and replace the cap when ready.

    Using the sensor with a Finnish wooden boat

    Attachment is perpendicular to the blade

    Pull the strap (including safety strap) with sensor close to the oar hinge (but not too close, about 10cm distance is ok) and tighten the strap. The sensor is perpendicular to the blade and the sensor handle points towards the rower.

    Check that the sensor is parallel with the oar and that it lies perfectly flat. Tilting in any direction reduces the quality of the measurements.

    Two sensors measuring two oars in a Finnish wooden boat

    Attachment is perpendicular to the blade. The sensor handle always points towards the rower.

    To measure both right and left oars you need sensors on both oars and two phones that must be rigidly fixed to the boat. The phones must be level with respect to the horizon but can be tilted in the bow-stern direction.

    Measuring multiple rowers

    One or two sensors per rower

    Each rower needs one or two phones depending on if they are measuring one or two oars. Attached an example wooden double with two different attachment methods for two phones per rower.

    Indoor rowing: Sensor placement to bench

    Sensor attachment to indoor rowing machine.

    Sensor can be attached with dual lock tape to bench or inserted to seat cushion if used. Sensor should be attached sensorbox handle towards flywheel.

    Indoor rowing: Phone attachment to handle ( Concept 2) Part 1.

    Phone attachment to indoor rowing machine.

    Phone can be attached to indoor rowing machine (Concept 2) handle with Finn holder. See picture how to thread Finn holder to handle.

    Indoor rowing: Phone attachment to handle ( Concept 2) Part 2.

    Phone attachment to indoor rowing machine.

    After Finn holder in place you could attach your phone to handle.

  • Questions and Answers

    Here we answer all questions we can think of, please send unanswered questions to support@quiske.fi

    Q: How do I pair my phone with the sensor?

    A: In the Rowing Performance App, select “Rowing”: You will be taken to a screen, where the sensor scanning and pairing is done.

     

    Q: Can I use multiple sensors at the same time?

    A: Only one sensor can be connected at one time. Rowing Performance App will ask you to define if the sensor is used at either oar or at the seat.

     

     

    Q: Why doesn’t the RP App find my sensor when scanning?

    A: There could be few reasons:

    -The sensor is out of battery

    -A Communication problem between the phone and the sensor.

    - Restart RP app and try again.

    - In case you have the sensor connected, but experience issues with data stream, please choose “Sensor Info” on “Connecting to Sensor”-screen and select Reset.

    - If the sensor is not found regardless of restarting the RP App, please restart your phone to clear the bluetooth communication stack.

      

    Q: Why does it seem that there is a delay between the actual rowing stroke and the data I see on the screen?

    A: Processing of the data does take it’s time. After the system has completely synchronized and auto-calibrated itself, you will see fresh data immediately after each stroke has been completed.

     

    Q: Why does a sensor remain connected to the phone even after exiting the app?

    A: There can be multiple reasons for that. Typically a communication problem between the phone and the sensor can cause that. Also the operating system sometimes malfunctions. For recovery, please do the following:

    - Step 1. Restart the RP app and reclose it.

    - Step 2. If the issue is not resolved after step 1, please restart your phone to clear the bluetooth stack and try again.

     

     

    Q: Is the sensor water proof?

    A: The sensor is splash proof and it is not meant to be submersed. The casing is designed so that the sensor floats if it is dropped into water. We recommend to use the safety strap which is included in the sales pack.

     

    Q: What phones are compatible?

    A: Typically all modern Android phones with Android 6.0 OS with BT low energy. We have tested several models without issues.

     

    Q: Can I use other than Quiske sensors?

    A: No, only Quiske sensors will function with RP app.

     

    Q: What should I do if my sensor malfunctions?

    A: Please send email to support@quiske.fi and describe your problem.

     

    Q: How do I contact Quiske support?

    A: Please send email to support@quiske.fi

     

    Q: Is there a warranty for the sensor?

    A: We give 1 year warranty from the date of purchase.

     

    Q: How do I charge the sensor and how long does it take and how often do I need to do it?

    A: Charging is done with a regular micro-USB charger. We provide the cable in the sales pack. Charging time is about 2 hours. A fully charged battery lasts for hours of rowing and weeks of storage.

     

    Q: How close to the phone does the sensor need to be?

    A: Closer is better, but BT low energy range is around 10 meters.

     

    Q: Can I use just the sensor and no phone?

    A: No, the sensor needs the phone to operate.

     

    Q: Can I use the Rowing Performance App without a sensor?

    A: Yes you can, but then you will not measure anything else than the boat motion.

     

    Q: At our rowing club we have several sensors. When doing the sensor scan, how can I identify the one I want to use?

    A: Rowing Performance App asks you to name you own sensor. That will help in identification. Also, the sales box works as radio shield. Keeping unused sensors in closed sales boxes limit their visibility.

     

    Q: How do I attach the sensor to a oar or seat?

    A: The App has instructions. Instructions are also available on our www-pages: http://www.rowingperformance.com/user-guide. Note that the phone needs to be attached properly to the boat body, and attachment of the sensor depends on the boat type. We support several boat types with different kinds of oar attachments. For seat measurement, the sensor needs to be attached appropriately way as well.

     

     

    Q: Is there a way to see detailed information of my sensor?

    A: When the sensor is connected to the application, please choose “Sensor Info” on “Connecting to Sensor”-screen. You will see information on MAC-address, firmware version, battery level, sensor name and signal level.

     

    Q: How do I attach sensor to the seat?

    A: There are two recommended ways: 1) fasten the sensor cradle so that cradle’s open end points towards the footrest AND the cradle is generally as well as possible aligned with the direction of seat motion. 2) Use double sided tape instead of screws. In that case make sure to clean the surfaces properly to enable good adhesion. Consider using xylene or similar dissolvent for cleaning with attention to compatibility with seat’s material.

     

    Q: Why doesn’t the RP App find my sensor when scanning?

    A: There could be few reasons:

    -Sensor is out of battery

    -Communication problem between phone and sensor.

    - Restart RP app and try again.

    - In case you have the sensor connected, but experience issues with data stream, please choose “Sensor Info” on “Connecting to Sensor”-screen and select Reset.

    - If sensor is not found regardless of restarting RP, please restart your phone to clear bluetooth communication stack.

     

All Posts
×